Life-threatening emergencies on the river:
Call 999 and ask for the Coastguard
For near miss, safety observations and incident reporting click below
The Mayor of London has a duty under the Greater London Authority Act of “promoting and encouraging the use of the River Thames safely, in particular for the provision of passenger transport services and for the transportation of freight’ (section 41(5)(d)).
Accordingly, over 8.5 million people travel on the Thames each year and the Mayor’s River Action Plan seeks to ensure that we all make better use of the River Thames and other navigable waterways for freight as well as passengers. The River Thames is also a vital transport artery carrying freight to and from the city.
Issues regarding noise on London’s navigable waterways include the powering of vessels; tourist and party boats, piers and moorings; wharves and boatyards. The scale and nature of issues and solutions can vary widely. Competing uses, such as leisure (tourism and party boats) and recreation, heritage, freight transport, infrastructure projects and regeneration, all need to be considered and balanced – as do the needs of those living and working adjacent to the river.
Due to the nature of marine operations, and the hours of work often relating to the tidal cycle, noise cannot be eliminated entirely from operations on the water, but there are a number of codes of practice available to operators and these should be followed to minimise noise as far as practicable.
Various agencies have powers to regulate noise on the Thames:
If there is a persistent, repeated noise problem, please contact your local Borough’s Environmental Health Department and copy the London Port Health Authority into that email. When lodging a complaint it is important that as much information as possible is provided, as detailed on the Diary of Disturbance which can be found by clicking here.
London Port Health Authority - [email protected]
LB Havering - [email protected]
LB Bexley - Click here to visit their website for more information
LB Barking & Dagenham - [email protected]
RB Greenwich - [email protected]
LB Newham - [email protected]
LB Lewisham - [email protected]
LB Tower Hamlets - [email protected]
LB Southwark - [email protected]
City of London - [email protected]
LB Westminster - [email protected]
LB Lambeth - [email protected]
RB Kensington & Chelsea - [email protected]
LB Wandsworth - [email protected]
LB Hammersmith & Fulham - [email protected]
LB Richmond upon Thames - [email protected]
LB Hounslow - [email protected]
Other Councils